We understand mistakes happen and sometimes you need to cancel your order.
Under 48 hours until the delivery date?
As flowers are perishable goods, unfortunately, we're unable to cancel any bouquets within 48 hours of the delivery date as our artisans will have already started preparing your order.
More than 48 hours until the delivery date?
Contact us via live chat or click here to email us, and we'll get to work on helping you with your cancellation.
Got the wrong date?
We're also able to delay your order for up to five working days. For more info, read this article.